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Gurpreet Matharu

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How Bank Branches are Going to Evolve

The advent of mobile banking granted consumers the ability to pay bills, deposit cheques and, in the near future, applying for financial products (such as credit cards) right from their mobile device. Unfortunately, there is a disconnect with today’s bank branches and are nowhere near as effective or cost effective as they once were, as a PWC report points out:

Customers’ use of online and mobile technology for their banking needs has grown rapidly.

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