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Kim Hoffman

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LABS
5 Steps to Writing Better Documentation

Even if you’ve never had to document a feature you worked on, you’ve probably used open source software in need of community-contributed documentation. You might even have a project of your own that’s begging for a little prose. Follow these five rules to avoid some of the most common pitfalls I’ve seen in technical documentation.

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LABS
Documentation, Out of the Virtual Box

Once upon a time, both hardware and software alike showed up at your local gadget store in a real-life, tangible box. Like a kid on her birthday, you would take your new toy home and wait with barely-contained excitement until you could crack open the shiny packaging.

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LABS
What Volunteering Taught Me About Teams

Over a period of several years, I volunteered with a girls’ group as an adult leader. When I joined the program, I had no idea what to expect. What I got was six 13 year-old girls who continually surprised and challenged me.

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