We'll respond shortly.
Skype connectivity sometimes drops calls. It is also challenging to schedule with multiple people. We already use Google Apps so it made sense since it would integrate with our other systems so easily.
We having using Google Hangouts and have been very pleased with the results so far.
The setup is more involved than using Skype so I am going to detail the steps involved.
You first must be a member of Google+. If you are doing this for your @pivotallabs.com Google identity make sure you are signing up with your corporate email address and not your personal Google account. Join at plus.google.com.
Start a Hangout
Schedule a recurring meeting with the same Hangout address
This is very handy for a meeting which happens repeatedly so that you always have the same URL to join, like a standup meeting. This was first found by Joe Moore from Pivotal on this blog entry by David Cummings
The steps are as follows:
Get a better quality output if you are doing a live music Hangout using Studio Mode.
Create a Hangout very quickly by using the chat window when signed into your Google email and clicking on the Hangout icon or create an event on your Google calendar and add a Hangout to the event.
We also found that upgrading the webcam you are using can help to improve your experience. We have upgraded to the Logitech HD Pro Webcam C910. This version is Mac compatible, the newer model which is the C920 is not. The 910 provides improved optics with a better lens and an improved depth of field. This version is also easily portable if you have a laptop.
We only expect the Google Hangout to get better as Google keeps working to improve it. So far it has been a big improvement over Skype.