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Pivotal Tracker is a founding member of NetworkedHelpDesk.org, a new initiative to help “create a seamless communication stream among multiple partners and suppliers to deliver an awesome customer experience.”
Led by Zendesk, NetworkedHelpDesk.org is on open application programming interface (API) that will make it easier to connect disparate systems in areas such as project management, customer relationship management, issue tracking, and customer support.
We’re excited to be part of this initiative, and look forward to building richer, bi-directional integrations between Pivotal Tracker and other applications in the product ecosystem that help our customers collaborate across their entire organization.
If you’re interested in joining the initiative, check out the API, and join today!