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New in Pivotal Tracker – Story following and user @mentions

It’s now even easier to collaborate with your teammates and keep the right people up to date. We’re very excited to announce Tracker story following and @mentioning!

Get people’s attention with @mentions

Ever wanted to include someone on epic comments or a story discussion, even if they’re not a requester or owner? @mentions allow you to do exactly that. Once you add them, they’ll be alerted by a NEW MENTION email with a link to the story or epic. They will also be included on any future updates.

To add someone as a follower, simply type @ in a story comment, then their initials or a few characters of a name or username will filter the list.


@mentioning someone in a comment every time you want their attention can also help your team filter their emails so they see those first.

Follow stories and epics

Story following allows you to receive updates on stories and epics relevant to you. Check the “follow this story” box under any story or epic to follow it, then any changes will be sent to you via email.

You can see how many people are following at a glance – just mouse-over to see who they are.


Following stories that you requested or own is automatic, and by default you follow any story or epic on which you’ve commented. Including someone in a story or epic using @mentions will automatically add them as a follower too.

Email notification settings & unfollowing

You still have control over the email notifications you receive. Check the Email Preferences section under your Profile to be sure you are getting the emails you want.


You can see if someone you want to follow a story or epic has their email notifications turned off, by the “no-email” icon next to their name when you start typing it after the @ symbol.


Also, if you’re getting too much of a good thing, you can uncheck the “follow this story” box.

Your username

Finally, following requires you to have a username now, and we’ve auto-generated one if you didn’t have one previously (as covered in this blog post). Your Profile is also where you can change your username assuming someone else hasn’t already snagged the one you want. Usernames do currently have to be unique in all of Tracker, not just the people in all the projects under the same Tracker account.

We’d love to hear what you think about following and @mentions in Tracker so please leave a comment below or get in touch via email.










  1. Zachary Rankin says:

    Awesome feature! Thanks so much

  2. Robert Barrow says:

    Brilliant new features — and a great example that the sort of things that can be done with the new engine/API.
    Bring on the rEvolution!

  3. Nivi says:

    This is dope. I assume we will be able to see @mentions and “stories we follow” within tracker soon? Because email is for nerds.

  4. Rob Marscher says:

    Huge! Thank you. Can’t wait to see what else you plan on releasing.

  5. zeshu says:

    Finally a feature that I have been waiting for. Thanks guys!!!
    I can see this feature will help our stakeholders understanding the status of a task.

  6. Jared Scott says:

    Woohoo! Now you can close out the many requests in getSatisfaction!

    Are these new features exposed through the external API yet?

    • Dan Podsedly says:

      It’s in the new API, but we’re still wrapping up some loose ends before opening it up in beta. Very soon.

  7. Phuoc Huynh says:

    That’s cool! This is what I’m looking for since using this application from the beginning.

    Thanks the team!

  8. Valeriy Goncharenko says:

    Cool feature, thanks! Is it possible to implement the same one for tasks or story description? It would be great to be able to assign different tasks of the story to different people. Now we do this manually by mentioning developer’s initials (e.g. VG) in the task and searching for VG.

    • Dan Podsedly says:

      We’re definitely considering either @mentioning in tasks, or more explicit task ownership. Thanks for the feedback!

  9. Stefan says:

    OMG, I waited for this so long! Thank you.

  10. Joel Gaines says:

    Love it!! Thanks!

  11. Phil Renaud says:

    Another vote for being able to @mention in Description here!

  12. Rob says:

    This is a great feature! thanks.

  13. Paul Lam says:

    Spot on! Fantastic job, Thanks guys. Is there any developments going on in relation to additional cross projects reporting? It would be really useful for resources management/allocation if we can track developer’s stories cross multiple projects and total points he/she is owning.

  14. Finally!

    Now, let’s try convince people coming back to use this app…
    I don’t think I’ll be successful! :/

  15. Carson says:

    Is the ability to follow a “Viewer” level account coming? This would be huge for us as we are a small development team with several stakeholders who would love to be able to follow a card here and there.

  16. Claire Sawyers says:

    Great addition guys, thanks… However I have to say, the lack of an on page alert of @ mention makes this pretty useless for us. Our developers have email turned off as they don’t check it very often and they use Pivotal Booster, which means they don’t receive them at all. I hope you can include something to help with this in the next release!

    • Dan Podsedly says:

      Claire, thanks for the feedback! We’re actually working on in-app notifications now (for relevant events including mentions), it will be in the “next gen” version of Tracker, in beta later this year.

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